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Openings for BCA,B.Sc Freshers at Aricent for Product Support Delhi

May 5th, 2008

ARICENT IS A GLOBAL LEADER IN COMMUNICATIONS SOFTWARE, providing strategic solutions that empower billions of people. By delivering the best and most innovative communications software in the industry, we’re helping our clients change the world.
BEING A GLOBAL LEADER means more than just having offices and clients across continents. It means demanding excellence, driving innovation and demonstrating the highest degree of integrity throughout the entire organization. ARICENT has a uniquely talented team of designers, consultants, and engineers who know what it takes to solve the most complex, high-impact challenges faced by our clients-the world’s leading communicantions equipment, manufactures, divice manufactures and service providers. By focusing exclusively on communications software, we provide the greatest depth and breadth of services and products to meet our clients’ needs-from srtategic design to implementation in the field.
ARICENT HAS A NEW NAME BUT A LONG HISTORY OF LEADERSHIP in the global communications software marketplace. From a small software development division of Hughes Electronics Corporation created 15 years ago, we’ve grown into a 6,700-person organization with offices worldwide. Throughout the years we’ve expanded by uniting complementary companies into obe organization to provide the greatest strategic value to uour clients.
Today, ARICENT IS THE WORLD’S LEADING INDEPENDENT COMMUNICATIONS SOFTWARE COMPANY with an extencive portfolio of services and products. In 2006, private equity firm KKR purchased a majority interest in the company from Flextronics, who still retains a minority ownership position. With corparate offices in Palo Alto, California, USA, Aricent also has offices in the USA, China, Finland, Germany, India, Italy, Japan, Korea, South Africa, Ukraine, and the United Kigdom.

> 25 Offices in 13 countries.
> More than 350 clients worldwide, including Airtel, Alcatel, Cisco Systems, Ericsson, Inmarsat, Juniper, lucent, Motorola, NEC, Nokia, Samsung, Sony Ericsson, Texas Instruments, Virgin Mobile and Vdafone.
> Exposure to the best-of-breed technologies.
> Own IPRs in the emerging 3G and Packet Technologies with multiple patents
> SEI CMMi 5, TL 9000 & ISO 27001:2005.
> Aggressive performance linked reward policies with global work exposure.
> Highly productive work environment with a well-defined growth plan.
> Employee-friendly culture based on the values of oppenness, fun, flexiblity, and work-life balance.

Designation:Product Support
Job Description”PREREQUISITE-
Qualification - BSc (Computer Science) or
BCA (+ MBA preferred) or
Diploma Engg. (Non-IT Branch)

Experience - 1-2 Years (having scored high %).
Gender Male candidates will b preferred b’coz it’s a rotational shift
As the profile include customer dealing, our criteria to judge the person would be
Good communication skills + analytical aptitude

PROFILE DESCRIPTION-
Product Support group is the single window contact for Aricent customers
& is involved in Product Deliveries & Post Sales Tier 1 Support.
All customer queries are routed thru Support. It works closely with various groups
(Business Group, Engg., Finance, Sales ) to get the required solution for customer

Person selected would be required to work in 24X7 shift. He would be associated
with Product Support group.

Tier 1 Support include following activities broadly–
1. Receiving customer queries thru various media (mostly mails),
2. Registering the query using CRM tool.
3. Communication with various Engg. Groups to resolve customer query.
4. Final resolution to customer.
5. Release management & shipment of products

please note this requirement is for GURGAON.
Compensation negotiable (upto 2.40 lacs p.a.)
Experience required - 6 months to 2 yrs
Job type permanent
Desired Profile:Qualification - BSc (Computer Science) or
BCA (+ MBA preferred) or
Diploma Engg. (Non-IT Branch)

Experience - 1-2 Years (having scored high %).
Gender Male candidates will b preferred b’coz it’s a rotational shift

As the profile include customer dealing, our criteria to judge the person would be
Good communication skills + analytical aptitude

please note this requirement is for GURGAON.

Compensation negotiable (upto 2.40 lacs p.a.)
Experience required - 6 months to 2 yrs
Job type permanent

Experience:0 - 2 Years
Industry Type:IT-Software/ Software Services
Functional Area:Telecom Software
Education:UG - B.Sc - Computers;BCA - Computers
PG - Any PG Course - Any Specialization
Compensation:Rupees 1,75,000 - 2,50,000
Location:Delhi, Delhi/NCR, Gurgaon
Keywords:PREREQUISITE-Qualification - BSc Computer Science orBCA + MBA preferred orDiploma Engg. Non - IT BranchExperience - 1 - 2 Years having scored high .Gender Male candidates will b preferred bcoz its a rotational shift

Contact:Garima Mehta
Aricent
Electronic City,
Plot No.-17,
Sector-18,
Gurgaon - Haryana ,INDIA 122015
Telephone:91-244177500
Website:http://www.aricent.com
click here to apply

Entry Filed under: BSc / BCA / BCM, Freshers, delhi, fresh graduates