Posts filed under 'Technical Support'
Realtime Systems Ltd. ( http://www.rtsindia.com )
We are an ISO 9001 -2000 certified Company engaged in Design / Development / Manufacturing & Sales of Telecom Access IT Networking, Digital Television Technology, Online UPS Systems etc. We are a Govt of India recognized R&D House.
Tech Support Engineer
Job Description:-Configuration, Installation & Maintaining leased lines design, circuits, ISDN, CISCO LAYER 2 & 3 Switches, Routers/ Configuration of RIP, OSPF, EIGRP Routing protocols, Installed and configured RAS server (Cisco), 3 com etc and troubleshooting Cisco 16xx.
Desired Profile:
- Candidate must have done CCNA / MCSE certification course.
- Good communication skills.
- Willing to travel & work in the support profile.s.
Location:Delhi
Experience:0-1 Years
(Walkin - 10/3/09 & 12/3/09), Timings:10AM-4PM
Contact Details :
Name:Megha
email:hr@rtsindia.com
Address:Realtime Systems Ltd, A-49, Okhla, Phase-1, Delhi-20
March 11th, 2009
APC-MGE
APC and MGE UPS Systems recently combined to form a $3 billion (2.4EUR billion) Critical Power & Cooling Services business unit of Schneider Electric. Together, APC and MGE offer the industry’s most comprehensive product and solution range for critical IT and process applications in industrial, enterprise, small and medium business and home environments. APC and MGE solutions include uninterruptible power supplies (UPS), precision cooling units, racks, and design and management software, including the industry’s only integrated power, cooling, and management solution. Backed by the industry’s broadest service organization and an industry leading R&D investment, the combined company’s 12,000 employees help customers confront today’s unprecedented power, cooling and management challenges. Schneider Electric, with 112,000 employees and operations in 190 countries, had 2006 annual sales of $18 billion (EUR 13.7 billion). For more information on APC and MGE, please visit -www.apc-mge.com
Designation:Desktop Engineer
Job Description:Desktop Engineer
Desired Profile:Education qualification:Diploma in any specialisation (E&C preferable),BCA,BSC Computer science & BSC E&C
Experience:0 to three years experience in related field
Skill:good communication
Experience:0 - 3 Years
Industry Type:IT-Hardware & Networking
Functional Area:Network Administration, Security
Education:UG - B.Sc - Any Specialization;BCA - Computers;Diploma - Any Specialization
PG - Post Graduation Not Required
Compensation:Rupees 80,000 - 90,000
Location:Bengaluru/Bangalore
Keywords:Desktop engineer
Contact:American Power Conversion (India) Pvt Ltd
Telephone:91-080-22213847
Website:http://www.apc.com/in, www.apc-mge.com
click here to apply
July 21st, 2008
Job Description:Walk-in for Freshers : Batch of 2007 Graduates / Diploma holders
Role: Voice based IT helpdesk / Tech support
Work Location: iGATE Whitefield Campus, Bangalore
We are seeking freshers for IT helpdesk where candidates would be put through intensive technical and soft skills training to take up the challenges in our Infrastructure Management Services business.
Pre-requisites:
·Qualification: Any FULL TIME Graduate degree / Diploma with 60% & above through out in academics
·Good English speaking skills is a MUST
·MUST be willing to work in shifts 24/7
·MUST sign an employment agreement for 2 years
Venue: iGATE Global Solutions Limited, # 158-162(P) & 165(P) -170(P), EPIP Phase II, Whitefield, Bangalore- 560066.
Dates: 18-Jun-08 (Wednesday) to 20-Jun-08 (Friday)
Timings: 2.30 PM to 5.30 PM
What should you bring when you visit our campus:
·One copy of your detailed updated resume
·One passport size photograph
Aditional Information
Education:Any graduate, Diploma
Job Category:Software, Hardware, EDP
Job Location: Bangalore
Key Skills:”Fresher”,”2007 passout”,”Technical support”,”Helpdesk”,”iGATE”,”Graduate”,”Diploma”,”2007 graduate”,”Walkin”,”Walk-in”
Industry:IT/ Computers - Software
June 17th, 2008
HCL is a leading global Technology and IT enterprises with annual revenues of US$ 4 billion. The HCL Enterprise comprises two companies listed in India, HCL Technologies (www.hcltech.com) and HCL Infosystems (www.hclinfosystems.in)
The 30 year old enterprise, founded in 1976, is one of India’s original IT garage start ups. Its range of offerings span R&D and Technology Services, Enterprise and Applications Consulting, Remote Infrastructure Management, BPO services, IT Hardware, Systems Integration and Distribution of Technology and Telecom products in India. The HCL team comprises 45,000 professionals of diverse nationalities, operating across 17 countries including 360 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including several IT and Technology majors.
HCL Enterprise is a leading Global Technology and IT enterprise that comprises two companies listed in India - HCL Technologies & HCL Infosystems. The 3-decade-old enterprise, founded in 1976, is one of India’s original IT garage start-ups. Its range of offerings span Product Engineering, Technology and Application Services, BPO, Infrastructure Services, IT Hardware, Systems Integration, and distribution of ICT products. The HCL team comprises approximately 42,000 professionals of diverse nationalities, who operate from 17 countries including 300 points of presence in India. HCL has global partnerships with several leading Fortune 1000 firms, including leading IT and Technology firms. For more information, please visit www.hcl.in
HCL Technologies is one of India’s leading global IT Services companies, providing software-led IT solutions, remote infrastructure management services and BPO. Having made a foray into the global IT landscape in 1999 after its IPO, HCL Technologies focuses on Transformational Outsourcing, working with clients in areas that impact and re-define the core of their business. The company leverages an extensive global offshore infrastructure and its global network of offices in 17 countries to deliver solutions across select verticals including Financial Services, Retail & Consumer, Life Sciences Aerospace, Automotive, Semiconductors, Telecom and MPE (Media Publishing & Entertainment). For the quarter ending 31st March 2007, HCL Technologies, along with its subsidiaries had revenue (TTM) of US $ 1.27 billion (Rs. 5675 crore) and employed 40,149 professionals.
Designation:Helpdesk - Technical Executive-Urgent Opening in HCL Comnet Ltd Mumbai
Job Description:Exposure to call handling and call management particularly in telephonic support environment.
Desired Profile:Exposure to call handling and call management particularly in telephonic support environment.
Experience:0 - 1 Years
Industry Type:IT-Hardware & Networking
Functional Area:ITES/BPO/KPO, Customer Service, Ops.
Education:UG - Any Graduate - Any Specialization
PG - Post Graduation Not Required
Compensation:Rupees 80,000 - 1,50,000
Location:Mumbai
Keywords:helpdesk technical executive
Contact:Sheetal Chavan
HCL Technologies Limited
mail CV to: SheetalC@hcl.in
Website:http://www.hcltech.com
or click here to apply
April 8th, 2008
About Company:Capgemini, one of the world’s foremost providers of consulting, technology and outsourcing services, enables its clients to transform and perform through technologies. Capgemini provides its clients with insights and capabilities that boost their freedom to achieve superior results through a unique way of working - the Collaborative Business Experience - and through a global delivery model called Rightshore?, which aims to offer the right resources in the right location at competitive cost. Present in 35 countries, Capgemini reported 2006 global revenues of EUR 7.7 billion and employs over 83,000 people worldwide.
Capgemini?s Financial Services practice is well recognized for offering creative solutions, thought leadership and technology to the banking, insurance, Wealth Management, asset management, investment banking, real estate, and leasing sectors. The Financial Services practice can leverage a broad set of solution offerings to create tangible value for its clients including: sales and service innovation, compliance and risk management, branch optimization, multi-channel management, claims management, back office scaling, creating virtual service networks, payments, , to name a few. The practice has led major IT infrastructure and business process re-engineering projects with many of the leading banking/insurance/leasing/wealth management.?
Job Description
Profile description:· We are currently looking for IT Helpdesk professionals with the above skills to be a part of our Global IT Helpdesk team.
The Global IT Helpdesk team provides 1st level IT infrastructure support to Kanbay employees who may be working from any of the Capgemini offices across the world or from some remote location. Hence, we require candidates who are comfortable working in rotational shifts.
· Day to day tasks for an IT Helpdesk Associate involve answering user queries over phone or email.
· Create, delete & manage user accounts, provide/revoke access to network folders & add/remove users from mail groups
· Use remote control tools like SMS, Net Meeting, Remote Desktop & Remote Assistance to diagnose issues for users who sit at different locations
· Use technologies like RSA secure authentication, PGP encryption, SMS software distribution, RIS workstation deployment & Cisco VPN client on a day-to-day basis
· Use the incident management tool at Kanbay to track incidents assigned to your queue. Work towards resolution of such incidents at the earliest & comment each incident appropriately
· Should escalate level 2 issues to other teams within IT teams if the scope is beyond second level
· Follow the processes laid out for the IT Helpdesk’s operation to provide best possible services to Capgemini Associates
NOTE: Training will be provided on all the aspects mentioned in the “Profile Description” provided you meet the requirements stated above
Following is the Job Description for the same.
Required technical skills:· Excellent knowledge of Windows XP operating system including troubleshooting of known issues related to Windows XP as well as system recovery
· Good knowledge of troubleshooting desktops/laptops
· Installation of MS Office suites & technical issues related to the same
· Installation of other renowned software packages
· Fundamental knowledge of LAN environment & knowledge of connectivity to LAN printers & desktops
· Working knowledge of email clients like MS Outlook & Lotus notes is desirable
· Experience in providing remote support using remote support tools is a plus
Others skills that are required
· Excellent communication skills are a mandatory requirement. Prior experience in dealing with U.S. clients/counterparts is a definite plus
· Ability to work in a team environment with high level of interaction amongst team members
· Will be required to work in shifts to provide 24×6 support. The shifts will be on a rotation basis to ensure that the Associate has a comfortable work environment
· Adherence to processes & policies
· Ability to multi-task & think analytically
Additional Information
Experience:0 - 2 years
Education:Any graduate
Job Category:Software, Hardware, EDP
Job Location:Pune
Key Skills:Technical Support, Troubleshooting, Windows XP
Industry:• IT Enabled Services • IT/ Computers - Software
Role:Technical Support Engineer
Click here to apply
April 8th, 2008